Frequently Asked Questions

Do you ship across Canada?

Yes. ProCarLift ships to eligible locations across Canada. Delivery availability and freight costs may vary depending on your location and the size and weight of the lift.

How long does delivery take?

Orders are typically processed within 1–3 business days. Most deliveries are estimated to arrive within 5–12 business days after processing.

How are car lifts delivered?

Due to their size and weight, most car lifts are delivered by freight carrier. The carrier may contact you before delivery to coordinate a delivery time.

Will I receive tracking information?

Yes. When tracking or freight information is available, it will be provided after your order has shipped.

How do I know which car lift is right for me?

Check the lifting capacity, dimensions, lifting height, power requirements, and installation requirements listed on each product page. If you need help choosing a lift, contact our team before ordering.

Do car lifts require professional installation?

Installation requirements vary by model. We recommend following the manufacturer's installation instructions and using a qualified professional when appropriate.

What concrete requirements do I need?

Concrete thickness, strength, condition, and anchoring requirements vary by lift model. Always review the specifications and installation manual for the specific lift before installation.

Can I return a car lift?

Eligible unused and uninstalled products may be returned according to our Return & Refund Policy. Because car lifts are heavy freight products, customers should contact us before arranging any return.

What if my order arrives damaged?

Inspect your shipment upon delivery. If you notice damage, document it with clear photos and note the damage on the carrier's delivery receipt whenever possible. Contact us promptly with your order details.

Can I cancel my order?

Contact us as soon as possible if you need to cancel. Orders that have already been processed or shipped may be subject to freight, handling, or return costs.

What payment methods do you accept?

Available payment methods are displayed securely at checkout.

How can I contact ProCarLift?

For product, order, shipping, or general questions, contact our customer support team:

Phone: +1 343 655 5179

We're happy to help you find the right lifting solution for your garage or workshop.